ABOUT FAMILY ROOTS RCM
Your Trusted Revenue Cycle Partner
At Family Roots RCM, we believe every healthcare practice deserves reliable billing support and personalized service. With extensive experience in:medical billing
accounts receivable management
insurance follow-up
front-office operations
scheduling
insurance verification
eligibility checks
benefits coordination
patient intake
appointment management
By supporting both the clinical front desk and back-office billing functions, we create a seamless workflow that improves efficiency, enhances the patient experience, and strengthens the financial health of your practice.
Whether you’re launching a new practice or looking to improve collections, we provide customized solutions designed to support long-term growth.
Our Services
Claims Submissions
Accurate and timely claims
submissions to reduce delays and
increase first pass acceptance rates
Insurance Verification
& Benefits
Verify eligibility, benefits,
copays, deductibles, and
authorization requirements
Insurance Follow-Up
Persistent follow-up on
unpaid and underpaid claims
to maximize reimbursements
Denial Management
Identification, correction,
and resubmission of
denied claims to recover
lost revenue
Payment Posting
Accurate insurance and
patient payment posting
with detailed reconciliation
Accounts Receivable
Management
Aggressive AR follow-up
to keep outstanding
balances under control
Front Desk Support
Patient intake assistance,
verification, scheduling support,
and insurance updates
WHY CHOOSE FAMILY ROOTS RCM?
Personalized Service
You’re never just another account. We take time to understand your practice.
Reduced Denials
Accurate claim submission and proactive follow-up help improve payment rates.
Improved Cash Flow
Faster reimbursements and stronger AR management.
Transparent Communication
Regular updates and responsive support when you need it.
Industry Experience
Extensive experience in medical billing, insurance verification, and revenue cycle management.
SPECIALTIES WE SERVE
…and more!
“This is a recommendation on behalf of Family Roots RCM. I run my own private therapy practice. I hired Family Roots to handle all my billing needs.
I have had several different companies since being in practice; Family Roots is by far the best I have worked with!
Shirley and Julie are knowledgeable, reliable, and easy to work with.
They help me understand the process and communicate effectively so that I can see to the clinical side of my practice more efficiently.
I highly recommend Family Roots for all your billing needs!”
Jessica Slaven, LCSW
Guiding Compass Recovery LLC
Our Story
Our story is rooted in three and a half decades of combined experience.
Our journey has been anything but ordinary — built on a commitment to staying true to our values and creating space for thoughtful, lasting work.
As a family-owned business, we take pride in blending tradition with intentional care, ensuring everything we do reflects the trust and dedication passed down through generations.
Have Questions?
Send us a quick note and let’s figure out the best solution together.